![]() ![]() If your account is cancelled, your Hatch Embroidery software may be deactivated.If there is still no successful payment, your account will be cancelled, and your license will no longer work. The system will try again 3 times every 24 hours. Wilcom - Developers of software for design, production, management and e-commerce solutions in the embroidery, carpet, rugs, print, decoration and apparel industries.If you have a problem making your payment, please submit a ticket via the Hatch Embroidery Help website with your FlexPay account number and email address used to purchase, and we will assist you. Each month when your payment is made, you will receive an email to notify you if it was successful or failed.When you complete the form, any applicable tax may be added based on where you are purchasing from. Pricing is in USD and does not include Tax, VAT, GST.Your first payment is due when the initial order is made.If your payment is delayed, the payment cycle will switch to the most recent purchase day of the month. Your payments will be processed on the same day every month.If so, inform them that you will be making monthly international payments to Wilcom Pty Ltd in Sydney, Australia You may need to contact your card company to pre-authorize your card.Check with your bank and let them know that the same amount will be charged each month so they don't flag it as an issue. ![]() ![]()
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